Refunds & Returns
At The Cartridge Depo, customer satisfaction comes first. If something isn’t right with your order, our support team will work quickly to resolve the issue.
30-Day Returns
Eligible unopened products may be returned within 30 days of delivery.
Fast Refunds
Approved refunds are processed back to your original payment method.
Expert Support
Our team can help verify cartridge compatibility before purchase.
Returns Eligibility
Products must remain unopened, unused, and in resalable condition.
- Original packaging must be intact
- Proof of purchase is required
- Returns require approval before shipping
Faulty or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Non-Returnable Products
- Opened ink cartridges
- Opened toner cartridges
- Maintenance kits and drums
- Special-order items
Need Assistance?
Email: support@thecartridgedepo.com
Contact Support